If you prefer, you may also print and mail a copy of this form to:
Southwest Credit
ATTN: Fraud Department
PO Box 622001
Dallas, TX 75262-2001
Questions or complaints?
Southwest Credit values consumer feedback and understands its importance in continuously improving our services and training programs. We encourage you to tell us how we are doing.
If you have a complaint or feedback regarding how an agent interacted with you concerning your account, please complete a form by selecting the green icon in the lower right. Your feedback will be taken seriously and will be used to examine current processes and procedures, and/or agent performance.
Fraud/ID Theft Forms and Instructions
Need to submit a fraud/ID Theft Claim? Follow the link for instructions and forms:
Toll Forms and Instructions
Need to submit a Tolling Dispute? Follow the link for instructions and forms:
